Room Block Management Tips, Tricks & FAQ's
Find answers to questions planners frequently ask
- How should I handle a situation where a waitlisted guest later makes a reservation (when inventory is freed up from a cancellation) after we’ve already requested the number of rooms needed for their original waitlist request? I want to ensure I manage the waitlist fulfillment effectively since the waitlist request is now no longer required.
- Is there a way, in the system, to set up automated alerts for when inventory is low to sold out for the hotels
- What should I communicate to hotels about Resiada’s involvement in the block management process?
- What’s the time limit for entering credit card info before it’s abandoned?
- Why was there a hotel result seen on the GDS import system that is now suddenly no longer available?
- How should guests handle making reservations for different order IDs using the same browser? Is it possible for Resiada to bypass the data stored in a user's cache and cookies, and always pull the correct order ID from the booking link?
- If Max Reservations/Group is set to one, can a guest book more than one room?
- Is there a way to send out reservation acknowledgments in bulk for Grouped reservations?
- What does the multiple icon in wait list settings mean?
- What factors contribute to the discrepancies between the average nightly rate displayed on the hotel order and the rate shown on the front end?
- What is the lock icon next to a hotel tax?
- If a sub-block is set to have access until X date. After X date will they be allowed to make modifications?
- After exporting a rooming list to a hotel, can you retrieve a complete list with the hotel confirmation numbers?
- When I test searching for rooms," it shows "Room Results (0)."
- How to bulk change a billing method on reservations
- Using Dedicated Inventory in Detail