How can I add or change a special request on a reservation?
Special request(s) may be added to a reservation by following these steps:
- Search for the reservation.
- Click on the room.
- Near the bottom of the reservation detail page, click on "View/Edit Reservation Special Requests".
- A set of special request check boxes will appear, or you may add additional requests using the open text box labeled Other Requests.
Guests may enter special requests during the booking process or after completing their reservation by selecting the "Edit Reservations Now" link included in their confirmation email.